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Credit Reports > Credit Fraud & Identity Theft > If You've been the Victim of Identity Theft
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If You've Been the Victim of Identity Theft

If you suspect that someone has used your name, Social Security number, or other personal information to get credit or a loan, the following steps can help. Because recovering from identity theft can be a long and complicated process, it's important to keep a record of all communications. Send all letters by certified mail and keep copies. If you think your case might lead to a lawsuit, keep track of how much time you spend dealing with the problem.

Call the police
Report the crime to the police or sheriff's department that has jurisdiction in your case and request a police report. Though the authorities are often unable to help, a report may be necessary to help convince creditors that someone else has opened an account in your name.

Check your credit report
Get your credit report and check for any new accounts opened in your name. Because new accounts may take up to six months to show up on the report, continue to monitor your credit regularly with our credit monitoring service. Call all three credit bureaus and have them put a fraud alert on your file, which will prevent new credit accounts from being opened without your express permission. Below is contact information for each credit bureau's fraud division:

Freeze fraudulent accounts
Contact the appropriate creditors, banks, phone companies, and utility companies and have them freeze the accounts. Depending on your case, you may also need to contact one or more of the following government bodies, each of which will inform you of the necessary procedures:

Equifax: 800/525-6285
P.O. Box 740250
Atlanta, GA 30374

Experian: 888/397-3742
P.O. Box 1017
Allen, TX 75013

Trans Union: 800/680-7289
P.O. Box 6790
Fullerton, CA 92634

If you suspect that someone has changed your address with the post office or used the mail to commit identity theft, notify the U.S. Postal Inspector.

If your Social Security number has been used to commit identity theft, call the Social Security Administration (800/772-1213). You can order a copy of your earnings and benefits statement to check whether someone has used your Social Security number to get a job or avoid paying taxes.

If your driver's license number has been used to open accounts or verify checks, contact your state's Department of Motor Vehicles.

Notify the U.S. State Department's Passport Services Department of the identity theft so that it can intercept anyone ordering a new passport in your name.

File a complaint with the Federal Trade Commission by calling its Identity Theft Hotline: 877/438-4338. The FTC does not resolve individual consumer problems itself, but your complaint may lead to law enforcement action.

Because it can take new accounts up to six months to show up on your credit report, it is especially important to continue monitoring your credit file for signs of fraud.

Get a free credit report today and make sure nobody else is using your credit!

 
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